Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly: When you submit an enquiry through our contact form, we collect your name, email address, phone number (if provided), and the content of your message.

Automatically collected information: When you browse our website, we may automatically collect technical data such as your IP address, browser type and version, pages visited, time spent on pages, and referring URL. This is typically collected via cookies and similar tracking technologies.

Communications data: If you contact us directly by phone or through other channels, we may retain records of that communication for operational and quality purposes.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your enquiries: Your name, email, and message are used solely to understand and respond to your specific enquiry or request.

To improve our website: Anonymized browsing data helps us understand how visitors use our site so we can improve the experience.

To maintain our records: We retain business communications for operational, legal, and accounting purposes as required under applicable law.

To comply with legal obligations: We may process your data to comply with applicable Indian laws, including GST-related documentation requirements.

We do not use your information for unsolicited marketing communications unless you have explicitly given consent.

3. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to improve functionality and gather usage analytics.

Essential cookies: Required for the basic operation of the website (e.g., maintaining session state).

Analytics cookies: Used to understand how visitors interact with the website. We use this data in aggregate and anonymized form only.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of this website.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in the following limited circumstances:

Service providers: We may engage trusted third-party service providers (such as email hosting or web analytics providers) who process data on our behalf and are bound by confidentiality obligations.

Legal requirements: We may disclose your information when required to do so by law, regulation, or court order, or where disclosure is necessary to protect the rights, safety, or property of Manmohan Cottage Industries or others.

Business transfers: In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction, subject to equivalent privacy protections.

5. Data Retention

We retain personal information only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. Enquiry and communication data is typically retained for a period of three (3) years from the date of last contact, after which it is securely deleted or anonymized.

6. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We encourage you to take care when sharing personal information online and to use secure network connections where possible.

7. Your Rights

Depending on applicable data protection laws, you may have the following rights with respect to your personal data:

Right of access: You may request a copy of the personal data we hold about you.

Right to rectification: You may request correction of inaccurate or incomplete personal data.

Right to erasure: You may request deletion of your personal data, subject to any legal obligations we may have to retain it.

Right to object: You may object to our processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details provided below. We will respond to all valid requests within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to information collected on our website. We are not responsible for the privacy practices of any external sites and encourage you to review their respective privacy policies.

9. Children's Privacy

This website is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted personal information through our website, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Manmohan Cottage Industries
Plot no. – 128/D/E, Modern Bakery Road,
Natraj Industries, Naroda GIDC,
Ahmedabad, Gujarat – 382330
Phone: 9824107912